Returns

All 10K & 14K jewelry are FINAL SALE due to market volatility and availability. Store credit option may be available pending approval  

All other items may be returned within 30 days of purchase date for a full refund. Clearance items are Final Sale and do not qualify for refund or exchange.

If an item arrived damaged, contact us immediately for assistance in receiving a replacement. A claim of "Arrived Damaged" must be made within 48 hours from the time the order was delivered.

Please note that to be eligible for a refund, items must be unused, in their original packaging (gift pouch or gift box) and shipped back to us within 30 days. Items returned after the 30 day period will not be accepted

To return an item, please visit our "Submit a Return" page. Once your request has been submitted, you will receive instructions on where to ship your return. Customer will be responsible for return shipping cost.

Refunds

Refunds are processed within 24 hours of delivery. Before a refund can be issued your return will be inspected to ensure the proper item has been returned with all original packaging materials. After inspection, an email notifying you of the return status will be sent. A full refund excluding expedited shipping costs will be processed and applied to the original method of payment. The refund is typically posted on your statement within 3-5 business days.

Exchanges

If you would like to make an exchange, send us an exchange request via our Contact Us page.